ISO/IEC 29147:2014 gives guidelines for the disclosure of potential vulnerabilities in products and online services. It details the methods a vendor should use to address issues related to vulnerability disclosure. ISO/IEC 29147:2014 provides guidelines for vendors on how to receive information about potential vulnerabilities in their products or online services, provides guidelines for vendors on how to disseminate resolution information about vulnerabilities in their products or online services, provides the information items that should be produced through the implementation of a vendor's vulnerability disclosure process, and provides examples of content that should be included in the information items. ISO/IEC 29147:2014 is applicable to vendors who respond to external reports of vulnerabilities in their products or online services.