ISO/TS 19384:2026

International Standard   Current Edition · Approved on 04 February 2026

Service excellence — Guidance for the application of digital approaches to achieve service excellence

ISO/TS 19384:2026 Files

English 25 Pages
Current Edition
BHD 66.16

ISO/TS 19384:2026 Scope

This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches.

This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.

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