ISO/IEC 20000-2:2019
International Standard
Current Edition
· Approved on 19 August 2019
Information technology — Service management — Part 2: Guidance on the application of service management systems
Supplement Available! This document has the following supplement
ISO/IEC 20000-2:2019/Amd 1:2020
ISO/IEC 20000-2:2019 Files
English 70 Pages
Current Edition
91.09 BHD
ISO/IEC 20000-2:2019 Scope
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.
Best Sellers
GSO 150-2:2013
Gulf Standard
Expiration dates for food products - Part 2 :
Voluntary expiration dates
BH GSO 150-2:2015
GSO 150-2:2013
Bahraini Standard
Expiration dates for food products - Part 2 :
Voluntary expiration dates
BH GSO 2055-1:2016
GSO 2055-1:2015
Bahraini Technical Regulation
HALAL FOOD - Part 1 : General Requirements
GSO 2055-1:2015
Gulf Technical Regulation
HALAL FOOD - Part 1 : General Requirements
Recently Published
ISO/TR 4752:2025
International Standard
Biotechnology — Inventory of methods for detection of microbiological contamination in mammalian cell culture
ISO 21043-3:2025
International Standard
Forensic sciences — Part 3: Analysis
ISO 19984-2:2025
International Standard
Rubber and rubber products — Determination of biobased content — Part 2: Biobased carbon content
ISO/TS 6417:2025
International Standard
Microfluidic pumps — Symbols and performance communication