ISO 32122:2025

International Standard   Current Edition · Approved on 10 March 2025

Transaction assurance in E-commerce — Guidance for offering online dispute resolution services

ISO 32122:2025 Files

English 14 Pages
Current Edition
45.69 BHD

ISO 32122:2025 Scope

This document gives guidance on online dispute resolution (ODR) for e-commerce transactions including basic principles of ODR, technical recommendations and operational manuals to e-commerce operators (including e-commerce platform operators) which aim to develop their own ODR service and ODR providers that are outsourced by e-commerce operators.

NOTE            This document is particularly useful for disputes arising out of cross-border, low-value e-commerce transactions. This document can apply to disputes arising out of both goods and service contracts.

Best Sellers

GSO 150-2:2013
 
Gulf Standard
Expiration dates for food products - Part 2 : Voluntary expiration dates
BH GSO 150-2:2015
GSO 150-2:2013 
Bahraini Standard
Expiration dates for food products - Part 2 : Voluntary expiration dates
BH GSO 2055-1:2016
GSO 2055-1:2015 
Bahraini Technical Regulation
HALAL FOOD - Part 1 : General Requirements
GSO 2055-1:2015
 
Gulf Technical Regulation
HALAL FOOD - Part 1 : General Requirements

Recently Published

ISO 6182-18:2025
 
International Standard
Fire protection — Automatic sprinkler system — Part 18: Requirements and test methods for flexible sprinkler hose
ISO 8426-1:2025
 
International Standard
Hydraulic fluid power — Determination of derived displacement of positive displacement pumps and motors — Part 1: Two-step Toet method
ISO 21121:2025
 
International Standard
Spices and condiments — Dried lime (whole, slices and ground) — Specification
ISO 15614-2:2025
 
International Standard
Specification and qualification of welding procedures for metallic materials — Welding procedure test — Part 2: Arc welding of aluminium and its alloys